Testimonials

Testimonials

Why bring your business banking to Generations Bank?

These customers tell you why …

Downtown Deli

Downtown Deli, Seneca Falls – Pat & Ann Sandroni – Owners

The top-notch customer service is what brought us to Generations Bank! We are treated like friends, they are always available to answer questions and they have helped us to grow. They are a community-minded bank who puts their customers first!

Allen Auto

Allen Auto, Phelps – Mark Allen, Owner

Gail stopped down to see us and provided the service and assistance we needed when no one else would! The employees are very friendly, they offer good rates and are locally focused.

The Lakehouse Sweetery

The Lakehouse Sweetery – Owners Mark & Caren Cartwright

Generations Bank was the only bank willing to work with us on our commercial mortgage to purchase the building that we had selected for our new business. Our daily interaction with the employees in the Union Springs office is always enjoyable – they are always smiling and genuinely happy to see us! We also like their Internet Banking product, it’s very easy to use!

Seneca Office Products

Seneca Office Products – Owners Stewart & Lois Jensen

Stu and Lois had tried several other banks in the Finger Lakes trying to find a home for their business checking account and ultimately chose Generations Bank because we “share the same obligation toward our community with involvement and support of many of our local organizations and events.”

Seneca Falls Veterinary Hospital

Seneca Falls Veterinary Hospital – Dr. Carl Darby, Owner

Dr. Darby has owned the Seneca Falls Veterinary Hospital since 2006. He recognizes the “excellent personalized service with competitive banking products partnered with the knowledgeable and friendly staff” as his reasons for making us his bank for both personal and business banking and loan accounts.

Eagle Auto Center, Inc.

Eagle Auto Center, Inc. – Owners Janet & Vince Enos

The Enos were looking for a bank that was “truly community-centric.” Generations Bank offers “outstanding customer service and creative ideas to help us grow our business … their service is unmatched and their employees, board members and officers genuinely care about their customers.” If you are looking for “truly individualized attention” – Generations Bank is the bank for you.

Abraham Lincoln Home Services

Abraham Lincoln Home Services – Elizabeth Campbell, Business Manager

We love on-line banking, it makes managing our business easier! We always get great service at the drive thru or in the branch too — for both our personal and business accounts; the staff is always responsive and professional.

Lake City Hobby

Lake City Hobby – Owner, Orlando “Jim” Greco

Owner, Jim Greco sites the friendly, professional service he receives from everyone at the Geneva office. The personalized service from the entire staff is unbeatable! “What’s not to like, they are the best!”

Vision Care Associates, LLC

Vision Care Associates, LLC – Owner, Dr. James Cogar

When another so called “local” bank was unable to meet his commercial lending needs, Dr. Cogar came to Generations Bank’s Auburn office. Dr. Cogar writes “while you may consider it just the normal course of business, I wanted to express my gratitude for what you accomplished on my behalf… the common sense; honesty and direct talk were exceptional”.

Concord Ford

Concord Ford – Owner, Rick Familo

The staff of Generations Bank is always helpful and friendly. We do business on a daily basis with the Bank; each and every employee that we work with is dedicated and committed to their customers. Generations Bank responds quickly and professionally to all of our business needs.

Coe-Genung Funeral Home

Coe-Genung Funeral Home – Owner, Rick Coe

Owner Rick Coe sites the professional service he receives from Branch Manager – Desiree Hardy and her staff at the Main Office for his loyalty to our institution. “their knowledge and integrity are the reasons that I have transferred all of our pre-arranged funeral accounts to Generations Bank, all of the employees are respectful and very helpful. Banking with Generations Bank is truly banking with the hometown bank, keep up the great work!”

Deerhead Inn

Deerhead Inn – Owner, Jim Gustafson

As a small business owner, doing business with the local, hometown bank is important. They have a convenient location, a welcoming and friendly staff and service that is incomparable. I am absolutely 100% satisfied with the service and staff at Generations Bank!

Select Eurocars

Select Eurocars – Owner, Joel Osserman

Joel has been in business for over 30 years in the Finger Lakes area and credits all staff members with being “truly interested in their customers, putting forth extra effort when serving us”. Without hesitation, “I would recommend Generations Bank to any business!”

Northstar Management/Currier Plastics

Northstar Management/Currier Plastics
Chief Financial Officer, Michael D. Cartner, CPA

Our experience has been a pleasure, we were treated with respect right from the beginning and were offered solutions for our financing needs. Every employee, no matter what level, has made us feel important – they go the extra mile for their customers. This is part of their culture and it shows in how they value each customer relationship.