Generations Bank Announces Reveal and Ribbon Cutting for Cayuga Street Office Renovation

Building on its Technology Focus Online Account Opening Capability Launches


Seneca Falls, N.Y. – Generations Bank today announce the Reveal and Ribbon Cutting for its flagship retail office located at 19 Cayuga St. in Seneca Falls will take place on Monday October 3 at 10am.

“Our Cayuga Street office has been a part of this community for nearly 40 years, and – as our service offerings continue to advance – it only makes sense to reflect these changes in our flagship retail location,” said Generations Bank President and CEO, Menzo D. Case. “While our banking technology has evolved, we still feel strongly about the personal connection between our customers and employees. Customers have been greeted by the same friendly faces at the office during the renovation, and this shall remain.”

The office, which was originally built in 1977, has been redesigned to incorporate many modern and sustainable elements, including floor-to-ceiling windows, carpet containing recycled content, LED lighting, 3FORM material elements and more. The office will contain interactive teller machines (ITM), state-of-the-art technology and improved handicapped parking for customers.

The construction was completed in two phases, with phase one beginning in April and phase two beginning in August. All services provided at the Cayuga Street location remained fully accessible throughout the renovation.  The 19 Cayuga Street location also houses Generations Agency and Generations Investment Services, providing a one-stop-shop for all customer financial needs.

The community can expect the Cayuga Street office’s facelift to have a similar look and feel to the Generations Bank Headquarters building, which is located at 20 East Bayard St. in Seneca Falls. The project architect is MA Architects, the project designer is Blynn Nelson, construction and building services, led by Mittiga Construction include Caratozzolo Plumbing, Caratozzolo Electric, Mittiga Construction, Milco Woodworking and more.

Generations staff, board of directors, customers and the community will join for the Reveal and Ribbon Cutting on Monday October 3, 2016 at 10am. The Ribbon Cutting Event is co-hosted with the Seneca County Chamber of Commerce and is open to the public. The event will feature a short program with a ribbon cutting ceremony, tours of the renovated office and refreshments. Questions can be directed to 315-568-1163.

Also on October 3rd, the Generations Bank ‘Online Account Opening’ capability makes its debut. This newest feature is a further testament to the bank’s commitment to make banking as safe and easy as possible for its customers. The feature is available to new and existing customers who wish to open checking, savings or CD accounts without needing to come into a retail location.

“Of course we love seeing our customers at any of our nine retail locations, but we are customers too, and know that it is not always possible to get to the bank,” noted Shelley Tafel, Senior Vice President, CFO. “With online account opening we put the capability of opening an account into the hands of our customers. It is leading- edge technology that our customers have been asking for and we are excited to deliver. The system is the most secure and easy to use platform and an added benefit is it reduces paper consumption.”

To learn more about online account opening visit e-Banking section.

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About Generations Bank

Generations Bank has partnered with businesses and residents in the Northern Finger Lakes region since its founding in 1870, while maintaining a strong commitment to each and every community in which it operates. The bank is headquartered in Seneca Falls and serves customers from nine retail locations in Seneca Falls, Auburn, Waterloo, Geneva, Union Springs, Phelps and Farmington. Generations was named to CNY Business Journal’s Best Places to Work in 2015 and 2016. The bank is the organizing sponsor for the Women’s Right to Run 19K/5K which benefits the transformation of the Seneca Knitting Mill for the National Women’s Hall of Fame. The 2nd Annual event takes place on May 13, 2017. For more information, visit