Important Notice: There has been an increase of reports of customers receiving fraudulent texts, emails and phone calls. Remember, Generations Bank will never contact you via phone or text to ask for your personal information. Learn more about scams.

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Customer Contact Center
315.568.5855 or toll-free at 833.971.3495

Contact Center Hours of Operation:
Monday - Thursday: 9:00am - 5:00pm
Friday: 9:00am - 6:00pm
Saturday 9:00am - 12:00pm

Corporate Headquarters
20 East Bayard Street
Seneca Falls, NY 13148

Investor Relations
Generations Bancorp NY, Inc.
Investor Relations, 315.568.1167
generationsbancorpny.com

To connect with our customer contact center email info@mygenbank.com or use the provided contact form!

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