Locations & Hours

Offices near you.

Starting in Seneca Falls, we’ve been serving the families, businesses and communities of the Finger Lakes for generations. Our multiple offices are designed to help you bank more conveniently—and help us stay in touch with the people and things that really matter.

360 Degree View AvailableCorporate Headquarters – 20 East Bayard Street // 315.568.5855 or toll-free 833.971.3495

Our state of the art Headquarters building houses Senior Management, Marketing, Accounting, Lending, Loss Mitigation, Support Services and our Customer Contact Center. To connect with our customer contact center email info@nullmygenbank.com. Headquarters also features a large Board Room and Training Room that are available to community organizations or businesses upon request.

Office Managers

 

Stacy Albro 
Seneca Falls

 

Duke Connors 
Auburn – Osborne St // Auburn – N Seward Ave // Union Springs

 

Angelica Reyes
Waterloo – Washington St // Waterloo – North Rd

 

Teresa Velez de Morales
Geneva // Phelps

 

Joyce Archer
Farmington

 

Amy Crandall
Albion // Medina

 

Lorraine Gibbs
Customer Contact Center

Office Locations

360 Degree View AvailableSeneca Falls – 19 Cayuga St // 315.568.1171
Manager – Stacy Albro, e-mail
Auburn – 621 N Seward Ave // 315.567.0150
Manager – Richard (Duke) Connors, e-mail
Auburn – 10 Osborne St // 315.252.0495
Manager – Richard (Duke) Connors, e-mail
Union Springs – 152 Cayuga St // 315.889.5102
Manager – Richard (Duke) Connors, e-mail
Waterloo – 59 Washington St // 315.856.8400
Manager – Angelica Reyes, e-mail
360 Degree View AvailableWaterloo – 1865 North Rd // 315.856.8400
Manager – Angelica Reyes, e-mail
Geneva – 342 Hamilton St // 315.789.8100
Manager – Teresa Velez de Morales, e-mail
Phelps – 89 Main St // 315.548.7333
Manager – Teresa Velez de Morales, e-mail
360 Degree View AvailableFarmington – 6120 State Route 96 // 585.433.2580
Manager – Joyce Archer, e-mail
Albion – 13858 State Route 31 // 585.589.1000
Manager – Amy Crandall, e-mail
Medina – 11182 Maple Ridge Rd // 585.798.2801
Manager – Amy Crandall, e-mail

Hours of Operation

 

Seneca Falls // Auburn – N Seward Ave // Waterloo – North Rd // Geneva // Farmington

Office Hours

  • Monday – Thursday: 9:00am – 5:00pm
  • Friday: 9:00am – 6:00pm
  • Saturday: 9:00am – 12:00pm*

Drive-Thru Hours

  • Monday – Thursday: 8:00am – 5:00pm
  • Friday: 8:00am – 6:00pm
  • Saturday: 9:00am – 12:00pm

*On Saturdays our Geneva and Farmington offices only have the drive-thru open.

 

Auburn – Osborne St // Phelps // Union Springs

Office Hours

  • Monday – Thursday: 9:00am – 5:00pm
  • Friday: 9:00am – 6:00pm
  • Saturday: Closed

Drive-Thru Hours*

  • Monday – Thursday: 8:00am – 5:00pm
  • Friday: 8:00am – 6:00pm
  • Saturday: Closed

*Our Phelps office does not have a drive-thru.

 

Waterloo – Washington St

Office Hours

  • Monday – Friday: 9:00am – 1:00pm
  • Saturday: Closed

Drive-Thru Hours

  • Monday – Friday: 8:00am – 1:00pm
  • Saturday: Closed

 

Albion

Office Hours

  • Monday – Friday: 10:00am – 5:30pm
  • Saturday: 10:00am – 2:00pm

* Our Albion office does not have a drive-thru.

 

Medina

Office Hours

  • Monday – Tuesday & Thursday – Friday: 9:00am – 4:00pm
  • Wednesday: 9:00am – 1:00pm
  • Saturday: 9:00am – 1:00pm

Drive-Thru Hours

  • Monday – Friday: 9:00am – 4:00pm
  • Saturday: 9:00am – 1:00pm

 

Headquarters

Office Hours

  • Monday – Friday: 8:00am – 5:00pm