Office Location Hours

Seneca County

19 Cayuga Street
Seneca Falls, NY 13148

Lobby Hours of Operation
Monday – Friday: 9am - 4pm
Saturday: Closed

Drive-Up Hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 6pm
Saturday: 9am - 12pm

1865 North Road
Waterloo, NY 13165

Lobby Hours of Operation
Monday – Friday: 9am - 4pm
Saturday: Closed

Drive-Up Hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 6pm
Saturday: 9am - 12pm

Cayuga County

621 North Seward Avenue
Auburn, NY 13021

Lobby Hours of Operation
Monday – Friday: 9am - 4pm
Saturday: Closed

Drive-Up Hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 6pm
Saturday: 9am - 12pm

152 Cayuga Street
Union Springs, NY 13160

Lobby Hours of Operation
Monday – Friday: 9am - 4pm
Saturday: Closed

Drive-Up Hours
Monday - Friday: 8:30am - 5pm
Saturday: Closed

10 Osborne Street
Auburn, NY 13021

Drive-Up Hours
Monday - Friday: 10am - 2pm
Saturday: Closed

Orleans County

11182 Maple Ridge Road
Medina, NY 14103

Lobby Hours of Operation
Monday – Friday: 9am - 4pm
Saturday: Closed

Drive-Up Hours
Monday - Friday: 8:30am - 5pm
Saturday: 9am - 12pm

Corporate Headquarters Hours

Headquarters

Business Hours
Monday – Friday: 8am - 5pm
Saturday: Closed

Customer Contact Center

Business Hours
Monday – Thursday: 8:30am - 5pm
Friday: 8:30am - 6pm
Saturday: 9am - 12pm